Privacy Policy
Seneca Contracting (“Seneca,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you may have when you visit our website, contact us, or request an estimate.
1) Scope
This Privacy Policy applies to information we collect when you:
• Visit our website
• Submit a request through our website (contact forms, quote forms)
• Submit information through our ads or lead forms (including Meta/Facebook/Instagram Instant Forms)
• Call, text, or email us
• Interact with our social media pages
2) Information We Collect
We collect information in three ways: information you provide, information collected automatically, and information from third parties.
A. Information you provide
Depending on how you contact us, we may collect:
- Contact information (name, phone number, email address)
- Project information (service type, address/city/ZIP, timeline, budget range, photos you choose to share, notes)
- Communication details (messages you send us, call or email content)
B. Information we collect automatically
When you visit our website, we may automatically collect:
- Device and browser information (device type, browser type, operating system)
- IP address and approximate location (city/state)
- Website usage data (pages viewed, time on site, clicks)
- Referral information (how you found our site)
C. Information from third parties
If you submit a lead through third-party platforms (for example, Facebook/Instagram lead forms), we receive the information you submitted through that platform, subject to their settings and policies.
3) How We Use Your Information
We use your information to:
- Provide estimates and respond to requests
- Schedule consultations, site visits, and project-related communications
- Deliver services you request
- Improve our website and customer experience
- Monitor and prevent spam, fraud, and abuse
- Measure and improve advertising performance (for example, understanding which ads generate inquiries)
4) How We Share Information
We do not sell your personal information for money.
We may share information in limited cases:
- Service providers that help us operate (website hosting, email, CRM tools, analytics, advertising tools) and only as needed to provide services
- Legal and safety reasons (to comply with law, respond to lawful requests, protect rights, prevent fraud)
- Business transfers (if we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction)
5) Advertising, Analytics, and Tracking
Analytics
We may use tools like Google Analytics to understand website traffic and improve performance.
Advertising
We may use Meta (Facebook/Instagram) advertising tools. These tools may collect information about your interaction with ads and our website (depending on your settings, cookies, and whether we have implemented tracking). This helps us measure ad performance and improve targeting.
Cookies
Cookies are small files stored on your device. They help websites work properly and help us understand how visitors use the site.
You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
6) Communications (Calls, Texts, Email)
If you provide your phone number or email, we may contact you about your request, estimate, scheduling, or service updates.
7) Data Retention
We keep information as long as needed to:
We may share information in limited cases:
- Respond to requests and provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes and enforce agreements
8) Data Security
We use reasonable safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
9) Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us and we will delete it.
10) Your Rights and Choices (California Notice)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:
- Request access to personal information we collected about you
- Request deletion of your personal information (subject to legal exceptions)
- Request correction of inaccurate personal information
- Opt out of “sale” or “sharing” of personal information for cross-context behavioral advertising (if applicable)
How to submit a request:
Email: info@senecacontracting.com
Phone: +1 562-377-0202
Mail: 4182 N Viking Way, Long Beach, CA 90808
We may need to verify your identity before completing certain requests.
11) Do Not Track
Some browsers send “Do Not Track” signals. Our website may not respond to these signals.
12) Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the latest version.
13) Contact Us
If you have questions about this Privacy Policy or how we handle information, contact us:
Seneca Contracting
Email: info@senecacontracting.com
Phone: +1 562-377-0202
Address: 4182 N Viking Way, Long Beach, CA 90808